WEBRTC
WebRTC for real-time, contextual communications
Why WebRTC?
WebRTC stands for Web Real-Time Communications and is an open-source protocol that enables browsers to communicate with each other.
Integrating WebRTC from Pomelo Tech allows you to communicate with other devices over SIP, and can create huge wins for your customer experience, and for your communications setup.
Context
Know more about who you’re talking to. Embedding conversations in a browser alongside context reduces the need for awkward information sharing over the phone, smoothing your CX.
Simplicity
Avoid yet another error-prone software deployment. WebRTC runs natively inside your web browser, eliminating SaaS fees, hardware setup costs, and software provisioning headaches.
Flexibility
Communicate with anything, anywhere. The Pomelo Tech telephony engine is your bridge from a WebRTC-compatible browser or native application, right through to global SIP infrastructure and the PSTN.
THE POMELO TECH DIFFERENCE
All the Power of WebRTC, on a Carrier-Grade Network
Super Low Latency
Communicate without delay, jitter, or packet loss on our purpose-built network.
Top Class Support
Our 24/7 support is always ready to help you, so you never have to wait until Monday.
Connect to Anything
Connect to non-WebRTC compatible browsers, complex SIP infrastructure, or the PSTN with Pomelo Tech.
Call Recording
With or without WebRTC, all calls support on-demand high-quality recording, storage, and playback.
Increased Security
Our IP network links global PoPs with a private MPLS fiber backbone to offer a more secure route for your media.
Browser Abstraction
Pomelo Tech handles cross-browser compatibility to make WebRTC integration even easier.
STUN/TURN Servers
Seamless STUN/TURN server fall-back to mitigate peer-to-peer connection issues.
Authenticate with Ease
Support for JSON web tokens (JWTs) for an intuitive authentication experience.
Build real-time communications into your app with ease.
- Reap the benefits of elastic, multi-cloud capacity and scale your communications on-demand.
- Get up and running without hassle using our plug-and-play Javascript SDK.
- Build on top of our examples in vanilla Javascript, React, and React Native.
We’ve developed a quickstart guide, building on our code examples to help you get set up and making WebRTC calls in seconds.
USE CASES
Pair WebRTC and SIP for Communications that Just Work
Conferencing & Videoconferencing
Contact Center
Don’t just unify communications – integrate them directly into your content, so your agents have invaluable context on who’s calling.
Customer Relationship Management
Supercharge your sales team by simplifying their tech stack. Make and receive calls on your PBX or SIP hardware, all from inside your CRM software.
WebRTC-Enabled PBX
Build WebRTC capabilities into your existing SIP infrastructure (on-premise or in the cloud) to effortlessly spin up new agents, without provisioning—or paying for—softphone apps.
Choose Pomelo Tech for an Unmatched Developer Experience
Products Built for Developers
Extensive Documentation
Unparalleled 24/7 Support
Fair and Transparent Pricing
"Their price is amazing and any issues we have are resolved very quickly."
Frequently Asked Questions
Most frequent questions and answers
WebRTC is an open-source framework enabling real-time communication between browsers and applications via API. Pomelo Tech offers full WebRTC interoperability with your SIP infrastructure through our JavaScript SDK, allowing you to build WebRTC communications powered by our global communications network.
While the WebRTC framework is free and open-source, Telnyx offers WebRTC and SIP interoperability, and our purpose-built private communications network ensures you have the best in quality and reliability for your communications. Browser or app calls with Telnyx start at just $0.002 / minute.
WebRTC is natively supported in most browsers and a multitude of other applications, both on mobile and on desktop platforms. That enables a seamless end-user experience for your customers and team members, with browser-based communications that just work – no complex installs or updates required.
Getting started with WebRTC has never been easier thanks to our intuitive JavaScript SDK. Simply install the SDK from npm, get set up with a Telnyx account, and run our pre-built examples from GitHub to spin up Web Dialer, Click2Call, or video calling functionality in minutes, using vanilla JavaScript, React or React Native.