BRING YOUR OWN CARRIER
Discover the best Microsoft Teams Calling Plans with Pomelo Tech

What is Direct Routing?
Direct Routing connects your Microsoft Phone System to the Public Switched Telephone Network (PSTN), allowing you to use Microsoft Teams as your primary business telephony solution.
It gives you total control of your communications solution with the best collaboration and calling experience on the market.
By leveraging Pomelo Tech’s low cost pricing, you’ll also save money over the Microsoft Teams calling plans.
Amplify your communications and create immersive experiences
Improved Quality
Using Pomelo Tech with MS Teams means you have access to a global Tier 1 network on your communications platform, for crystal clear calls every time.
More Control
Direct Routing gives your business greater control over dialing plans and phone numbers, and allows you to maintain existing SIP trunks.
Lower Costs
Companies usually see a 40% decrease in costs by going direct-to-carrier over MS Teams calling plans.
Scale Faster
Pomelo Tech has Tier 1 interconnects with partners across the globe allowing you to expand your global footprint, without compromising your communications.
How to get started with Direct Routing

Set up your Portal account
When you sign up to Mission Control you'll get $10 in free testing credit to try out your MS Teams integration.

Buy a Microsoft Teams license
You'll need certain MS Teams licenses and add-ons to operate Direct Routing.

Follow the Direct Routing setup Guide
We've made Direct Routing as easy as can be. Set up your connections in less than an hour by following our guide.

Make a test call using Pomelo Tech
Once you have set up your connections, try them out by making a couple of test calls to and from your Teams account.
See the Pomelo Tech Differenc
The Pomelo Tech network eliminates middlemen, giving you direct access to the PSTN, better quality, and lower latency than competitors, at lower prices.
A Network for your Real-time Communications
Amplify your communications with the purpose-built IP network. Our built-in redundancy in a globally deployed infrastructure ensures the lowest latency and best call quality.
Communications with Control and Support
As a true carrier we don’t rely on middlemen to provide core communications functionality and routing. Gain complete control over call routing with free 24/7 support.
Integrations Made Easy for MS Teams
Our latest guide takes you through each step of the setup so you can leverage the Pomelo Tech network for call routing with Microsoft Teams. Experience better call quality and control for 40% less.
Frequently Asked Questions
Most frequent questions and answers
Microsoft Teams is a collaborative business communications platform that is used by over 100 million people. The platform offers video conferencing, file storage, workplace chat and application integration.
Direct Routing is a way to connect your Microsoft Phone System to the Public Switched Telephone Network (PSTN). Through Direct Routing, Microsoft Teams can be used as your primary business telephony solution, eliminating the need for a PBX phone system.
There are many benefits to using Pomelo Tech with Microsoft Teams, including cost reduction, increased call quality, along with greater control over your numbers and call routing.
The amount your company will save by implementing Direct Routing will vary from business to business, and is dependent on call volume, call routing and geography. In general businesses will see a savings of up to 40% over the Microsoft Teams Calling Plans. For more accurate pricing please fill out the form and a member of our sales team will be in touch!
Our Direct Routing for Microsoft Teams Beta is now live in the Mission Control Portal. If you’re a new customer you can sign up to the self-service portal and you’ll receive $10 of free testing credit as a new user so you can test it out for yourself. If you’re an existing customer, head on over to our Developer Center where you’ll find our latest BYOC guide for Microsft Teams.